Warranty and Shipping Info
WHAT COMES WITH YOUR PC:
All parts are brand new. If you choose to have an OS installed, your PC will come with a Genuine OEM Disc or Product Key Card with a genuine Windows Product key. Also included are the original discs that comes with the parts. Also any documentations from that are useful will be included. All computers undergo various rigorous tests to ensure you receive a fully functional PC.
We guarantee you will receive a well built, stable and reliable computer. All parts are purchased brand new.. no refurbs or open box parts are ever used in the building of any of our PCs.
We also offer a ONE YEAR Parts and Labor Warranty on all our Machines**.
We will replace and or reinstall any system component for a period of 1 year from the invoice date . If a replacement component is no longer available or discontinued, we reserve the right to substitute the component for an equivalent part, or offer an upgrade option. Should any problem arise, you may contact us by e-mail at firstname.lastname@example.org. We offer a 2 week return and refund policy . Refunds can take up to 2-5 weeks in some cases. Please have your name and order number included in the email for faster assistance. After the 2 weeks are over...we can still repair or replace any component on the PC for a period of 1 year.
Now this warranty does not cover failures caused by overclocking or modifications....so feel free to overclock but do so at your own risk.
Payment and Shipping info :
We accept most popular credit cards
We ship in a very timely order. Depending on parts availability, please allow between 3-16 Business days for parts assembly and testing. Some components may be back ordered. Once your PC has been fully assembled and tested, a tracking number will be obtained and your package will be shipped out to you via USPS. DHL shipping is also available in select areas.
All computers shipped will be well packaged and sealed to avoid shipping damages. Also insurance for the full amount of the computer will be purchased at NO ADDITIONAL cost to customer.
For International Customers, our PC's are normally shipped as a "gift" on the customs form. This in some cases can help reduce the custom and tax fees***. Our PC's have been shipped to different countries, including England, India, Russia, Abu Dhabi , Saudi Arabia, Italy and rarely do we get reports of excessive custom fees or taxes.
Shipping time may be delayed or increased due to custom inspections..
Shipping within the United States normally takes 2-5 business days AFTER PC has been assembled, tested and dropped off at the USPS location.
Shipping outside the United States normally takes 6-12 business days AFTER PC has been assembled, tested and dropped off at the USPS location.
If you have any shipping questions or concerns or need a tracking number for your purchase, please contact us at
SHIPPING IN THE UNITED STATES IS FREE
INTERNATIONAL SHIPPING IS ALSO AVAILABLE